1. Information We Collect

We collect information that you provide directly to us, including:

• Account information (email, username, password, and date of birth)
• Profile information (avatar, bio, gaming preferences)
• Gaming activity (matches, scores, statistics)
• Group and center memberships
• Communications and interactions within the platform

2. How We Use Your Information

We use the information we collect to:

• Provide, maintain, and improve our services
• Create and manage your account
• Verify account and rental marketplace age eligibility
• Track your gaming statistics and match history
• Enable social features (groups, friends, leaderboards)
• Send you notifications about your activity
• Respond to your comments and questions
• Detect and prevent fraud and abuse

3. Information Sharing

We may share your information in the following circumstances:

• With other users: Your profile, statistics, and activity are visible to other users
• With gaming centers: When you join a center, they can see your membership and activity
• With group members: Your activity within groups is visible to other members
• Service providers: We use Firebase/Google Cloud for hosting and data storage
• Legal requirements: When required by law or to protect our rights

4. Data Security

We implement appropriate technical and organizational measures to protect your personal information. However, no method of transmission over the Internet is 100% secure. We use Firebase Authentication and Firestore with security rules to protect your data.

5. Your Rights

You have the right to:

• Access your personal information
• Correct inaccurate data
• Request deletion of your account and data
• Export your data
• Opt-out of certain data collection

6. Cookies and Tracking

We use cookies and similar tracking technologies to track activity on our service and store certain information. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent.

7. Children's Privacy

Direct equipment rentals are available only to users who are at least 16 years old. Users under 16 may rent or provide equipment only when an approved BookaNexo service center manages pickup, return, condition checks, and deposit handling. If you are a parent or guardian and have questions about a child's account, please contact us.

8. Changes to This Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date.

9. Contact Us

If you have any questions about this Privacy Policy, please contact us at: support@bookanexo.com